FAQ's

Translation Basics

Yes, we guarantee that your information is safe with us. Once the translation is done, we dispose your information securely by deleting your files and shredding any copies appropriately. Additionally, none of the information you provide us is shared with anyone except our trusted translators.

1 to 5 pages – 24 hour turnaround
6 to 10 pages – 48 hour turnaround
11 or more – you can call us to get an estimated turnaround time or we will contact you automatically once the order is processed.

We have professional translators who will attend to your project.

We translate over 40+languages. For the full list, please visit our Language List

Yes, you can definitely send us your document via fax. FAX: (401) 415-0434

We guarantee that our translations will be accepted by any US government agencies or US university that requires a certified translation. However, if your translation is not accepted by USCIS for any reason, we will give you a 100% refund.

PRICING

We would be glad to provide a quote for you. You can upload and send your request on our site or send it via fax or email. Request a Quote

The cost depends on the language you need to get translated and how many files you need to translate. Request a Quote

We accept all major debit/credit cards and also payment via PayPal.

SUPPORT QUESTIONS

You can easily trace the status of your order here.

A confirmation email will be sent to you when you place your order which is also your receipt.

There may be a delay due to high translation volume or orders with less common languages.

  • If you have any corrections, you can respond to the same email you received your order.
  • Our support representative will quickly pass your request and we will be happy to make your revisions promptly.

CERTIFIED TRANSLATIONS

1.) U.S. Immigration (USCIS) – USCIS requires certified translations of foreign documents to process applications and filings.
2.) U.S. Federal and State Agencies – The documentation type may differ however the need to have an accurate translation for official purposes does not.
3.) Academic Institutions – Most universities, colleges and credential evaluation firms require a certified translation of diplomas or transcripts as a part of the admissions process.

According to American Translators Association (ATA), a certified translation is a translation accompanied by a signed statement attesting that the translation is accurate and complete to the best of the translator's knowledge and ability.

  • The translator must certify that he/she is knowledgeable and competent to translate.
  • The translator must certify that the translation is accurate and truly reflects the content and meaning of the original text.

CHECK ORDER STATUS

You can check on the status of your order by logging in to your account.

View Order History

NEED ASSISTANCE?

Visit our Business Translation page.

info@montesinotranslation.com
1-800-371-5607

(Open 9AM - 9PM ET)

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  • JAPANESE

  • HINDI

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